By using thecreationofus.com (further referred to as the “Site”, “Website”), which is owned and operated by The Creation of Us (“Company”, “us,” “we” or “our”), you explicitly accept, without limitation or qualification, our practices surrounding the collection, use, and sharing of personal information provided by you in the manner described on this Policy Page. If you do not agree with the terms on this Policy Page, please do not access, browse, or use this Site.

We encourage you to review this Policy Page whenever you use or access the Site to stay informed about our personal information practices and the ways you can help protect your privacy.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not access the Site or use our Services.

1. Information We Collect

We may collect and process the following categories of personal information:

• Contact Data: Name, email address, postal address, billing/shipping address, and phone number.

• Account Data: Username, password, preferences.

• Transaction Data: Purchase details, cart contents, order history.

• Payment Data: Payment method, last 4 digits of your card (processed securely via Shopify).

• Technical Data: IP address, browser type, operating system, device identifiers, referring website.

• Usage Data: Pages viewed, links clicked, newsletter activity (opens/clicks).

• Marketing Data: Newsletter sign-up data, ad interaction data.

• Communications: Emails, messages, customer service inquiries.

We also collect anonymous or aggregated data (e.g. analytics) that does not identify you personally.

2. How We Collect Information

We collect your information from:

• Direct input: When you register, place an order, submit a form, or sign up for newsletters.

• Automated technologies: Cookies, analytics tools (e.g. Google Analytics, Hotjar), server logs.

• Third parties: Shopify (store), Mailchimp (newsletter), payment processors, ad partners.

• Public sources: If you interact with our social media platforms or public content.

3. How We Use Your Information

We use your data to:

• Fulfill and manage orders.

• Communicate with you (customer support, order updates, marketing emails).

• Send newsletters and marketing communications (with opt-out).

• Improve our website, store, and services.

• Personalize your experience and product recommendations.

• Monitor analytics and user behavior.

• Detect, prevent, and address security issues or fraud.

• Comply with legal obligations.

4. Newsletters and Email Marketing (via Mailchimp)

If you subscribe to our newsletter, your name and email address will be collected and stored via Mailchimp. Emails may include tracking pixels that show whether you opened or clicked the message, to help tailor future content. You can unsubscribe at any time via the link in our emails or by contacting us directly.

5. Disclosure of Your Information

We may share your data with:

• Service Providers (e.g. Shopify, Mailchimp, payment gateways, shipping providers).

• Marketing/Advertising Partners (Google, Meta, Pinterest, etc.) for remarketing.

• Analytics Providers (Google Analytics, Hotjar).

• Governmental authorities if legally required.

• Business transfers in the event of a merger, acquisition, or sale.

• Your consent when explicitly given.

We do not sell your personal data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve functionality.

• Analyze usage.

• Serve personalized ads.

• Remember your preferences.

You can manage cookie preferences in your browser or visit: www.allaboutcookies.org

Rejecting cookies may impact your browsing experience.

7. Your GDPR & ZVOP-2 Rights (EU/Slovenia)

You have the right to:

• Access your personal data.

• Correct inaccurate data.

• Request deletion (“right to be forgotten”).

• Object to or restrict processing.

• Withdraw consent at any time.

• Data portability (in certain cases).

• Lodge a complaint with the Information Commissioner of Slovenia (www.ip-rs.si).

To exercise your rights, email us at: thecreationofus2@gmail.com

We may need to verify your identity before fulfilling your request.

8. Data Security and Retention

We implement appropriate technical and organizational measures to protect your data. While we strive to use secure means, no system is 100% secure.

We retain your data only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

9. International Data Transfers

As Shopify, Mailchimp, and some partners are based outside the EU, your data may be transferred to countries without an adequacy decision. In such cases, we use legal mechanisms like the Standard Contractual Clauses (SCCs) to ensure your data is protected.

10. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content, policies, or practices. Please review their privacy policies before engaging.

11. Children’s Privacy

Our Services are not intended for individuals under 18 years old. We do not knowingly collect data from minors. If we learn we have collected data from a child, we will delete it promptly.

12. Affiliate Disclosure

Some links on the website are affiliate links. This means we may earn a commission if you make a purchase via those links, at no additional cost to you. This has no effect on our editorial integrity.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted here with the revised “Last Updated” date.

14. Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at thecreationofus2@gmail.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.